Privacy Policy

Privacy Policy for Roofing Experts Savannah

Effective Date: April 2024

At Roofing Experts Savannah, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This Privacy Policy explains how we handle your data when you visit our website or interact with our services.

Our website address is: https://savannahroofingexperts.com


1. Information We Collect

We may collect personal information from you when you:

  • Fill out a contact form
  • Request a quote or inspection
  • Call or text our business
  • Subscribe to updates or promotions

This information may include:

  • Name
  • Phone number
  • Email address
  • Property address
  • Any additional information you provide

We also automatically collect certain data, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide roofing estimates
  • Schedule inspections and services
  • Send appointment reminders and service updates
  • Improve our website and marketing efforts
  • Communicate promotions or offers (only if you opt in)

3. SMS & A2P Messaging Compliance

By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from Roofing Experts Savannah, including:

  • Appointment confirmations and reminders
  • Service updates
  • Follow-ups regarding your roofing project
  • Occasional promotional offers

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

We do not sell or share your phone number with third parties for marketing purposes.


4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

These may include:

  • Essential website cookies
  • Analytics tools (such as Google Analytics)
  • Advertising tools (such as the Meta/Facebook Pixel)

These tools help us:

  • Understand how visitors use our site
  • Measure the effectiveness of our advertising
  • Deliver more relevant ads

You can control cookies through your browser settings.


5. Meta (Facebook/Instagram) Advertising

We may use Meta Ads (Facebook and Instagram) and tracking technologies such as the Meta Pixel.

This allows us to:

  • Show ads to users who have visited our website
  • Track ad performance
  • Deliver more relevant marketing

Meta may collect or receive information from our website and use it in accordance with their own privacy policies.

You can manage your ad preferences through your Facebook or Instagram settings.


6. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be sent to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/


7. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to extract this data.


8. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). These behave as if you visited the external site directly.

These third-party sites may:

  • Collect data about you
  • Use cookies
  • Track your interactions

9. Who We Share Your Data With

We do not sell your personal information.

We may share data with trusted service providers for:

  • Website hosting
  • Spam detection
  • Analytics and advertising
  • Communication services (such as SMS platforms)

These providers are required to protect your information.


10. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Comments and their metadata may be retained indefinitely.


11. Your Data Rights

You have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your data

To make a request, contact us using the information below.


12. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.


13. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Roofing Experts Savannah
Website: https://savannahroofingexperts.com
Phone: +1 912-665-8163
Email: savannahroofingexperts@gmail.com


14. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.